Inncom EMS Support – DGS Energy

DGS Energy provides Inncom service and support including system troubleshooting, programming adjustments, device replacement, network maintenance, server replacement, and user training.

So that we may serve you better, please fill out the form below with as much information as possible and we will be in touch to discuss solutions.

Property Name (required):
Property Address:

Property Number/MARSHA/Etc.:

GM Name:

Contact Name (required):
Contact Email (required):
Contact Phone:

Is this a 2G or 4G (RF) Inncom system?

How many rooms are having issues?

Explain issue(s) in as much detail as possible - i.e. stat no power, not controlling unit, physical damage, network down, etc.

Network Information (if network exists):

Do you have a wired or wireless network?

Is the server running?

Are all of your Floor Bridges (wired) or Edge Routers (wireless) online?

Is the PMS connection working?

How many rooms are online?

How many rooms are offline?

Is there anything else we should know?