Repair/Return | Advance Exchange | Refurbished Purchase
Give your Inncom EMS system new life by repairing aging and out-of-warranty parts. For just $80 we’ll repair your broken Inncom E428 or E528 thermostat, ship it back to you for free, and slap a 1-year warranty on it.
All E428 and E528 models and options are supported – 2G, 3G, 4G Zigbee RF, IR, humidity, bubble PIR, flat PIR, line voltage, and low voltage.
We have repair parts in stock and can typically turn repairs around in a business day or two. (But sometimes longer, so don’t cry at us when you procrastinate your parts orders and end up with rooms out of order!)
Have lots of things to fix, or are you interested in purchasing refurbished units? We can set something up.
Frequently Asked Questions:
Are you factory authorized? Nope. We’ve been installing, maintaining, and repairing Inncom equipment for over 15 years. We’re Inncom nerds and we really do know this stuff. You can ask Inncom, they’ll tell you.
When does the warranty start? How do you track it? The 1-year warranty starts when the product ships back to you. Each thermostat is labeled with a serial number which we enter into our database for tracking. If you find a bad thermostat with our serial number on it we can look it up and tell you when the warranty ends.
Can you fix (or find) other Inncom equipment? Depends what you have. We do a lot of installs and upgrades and as such collect lots of old parts. Let us know what you need – F239 room controllers, B471/B571 floor bridges, X05B controllers, X06 relay packs, etc. – and we’ll let you know what we can do.